Communication

Communication is the art of sending and receiving messages.

Theories

Quotes

“The single biggest problem in communication is the illusion that it has taken place.”

George Bernard Shaw

“We speak not only to tell other people what we think, but to tell ourselves what we think. Speech is a part of thought.”

Oliver Sacks

“Information is the resolution of uncertainty.”

Claude Shannon

Blog Posts


Forgetting to Listen

Kate Murphy’s “You’re Not Listening” is a reminder that in the age of everyone having a voice, it helps if there is someone listening. The book is filled with practical wisdom that has already paid dividends for me. However, at times, the book does tip into the feelings over reality territory that feels so ever … Continue reading Forgetting to Listen

Face Masks and Communication

How are masks changing communication?  Some studies estimate as much as 93% of communication is nonverbal. I think the number is much lower – but we do send many communication signals nonverbally. The most information dense area of nonverbal communication is people’s facial expressions. Because of COVID-19, all of a sudden, everyone has half of … Continue reading Face Masks and Communication

Books

  • Anything Seth Godin